1. About Nexfix
Nexfix is a supplier of construction chemicals, adhesives, sealants, tapes, waterproofing products, safety equipment, industrial consumables, and related construction solutions serving customers across the United Arab Emirates and other markets.
2. Information We Collect
We may collect the following categories of information.
Personal Information
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Full Name
Company Name
Email Address
Phone Number
Billing Address
Delivery Address
VAT/TRN (for business customers)
Payment Information (processed securely by payment providers)
Purchase History
Business Information
For corporate customers, we may collect:
Trade License Details
Company Registration Number
VAT Registration Number
Purchase Orders
Credit Application Information
Website Usage Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Session Duration
Referring Website
Search Terms
Clickstream Data
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze website traffic
Measure marketing effectiveness
Enhance user experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
3. How We Use Your Information
We use your information to:
Process orders
Deliver products
Generate quotations
Provide customer support
Verify customer identity
Manage business accounts
Improve our products and services
Send order updates
Respond to enquiries
Provide technical assistance
Improve website functionality
Conduct analytics
Prevent fraud
Comply with legal obligations
With your consent, we may also send:
Product updates
Promotional offers
Industry news
New product launches
Marketing communications
You can opt out of marketing communications at any time.
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
Delivery and logistics partners
Payment service providers
Technology and hosting providers
Marketing service providers
Professional advisors
Government authorities where legally required
Regulatory authorities
Law enforcement agencies when required by law
All third parties are expected to protect your information appropriately.
5. Payment Security
Payments made through our website are processed using secure payment gateways.
Nexfix does not store complete credit card or debit card details on its servers.
6. Data Security
We implement reasonable technical, organizational, and administrative measures to protect your information, including:
SSL encryption
Secure servers
Restricted employee access
Password protection
Firewalls
Regular software updates
Access controls
While we strive to protect your information, no internet transmission or storage system can be guaranteed to be 100% secure.
7. Data Retention
We retain your information only for as long as necessary to:
Fulfill orders
Maintain business records
Comply with legal and tax obligations
Resolve disputes
Enforce agreements
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent
Restrict processing
Object to certain processing activities
Request a copy of your personal data, where applicable
Requests may be subject to verification and legal requirements.
9. Third-Party Links
Our website may contain links to third-party websites.
Nexfix is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
10. Marketing Communications
If you subscribe to our newsletters or promotional communications, we may contact you via:
Email
Phone
SMS
WhatsApp
You may unsubscribe at any time by following the instructions in the communication or contacting us.
11. Children's Privacy
Our website and services are intended for business and general consumers and are not directed to children under the age of 18. We do not knowingly collect personal information from minors.
12. International Data Transfers
Your information may be processed or stored in countries other than your country of residence, where necessary to provide our services. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.
13. Compliance with UAE Laws
Nexfix is committed to complying with applicable laws and regulations of the United Arab Emirates regarding data protection and electronic transactions. Where applicable, we also respect internationally recognized privacy principles.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective once published on this page. We encourage you to review this page periodically.
15. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Nexfix
Website: www.nexfix.store
Email: info@nexfix.store
Address: Office No 482, Al Khubaisi, Deira, Dubai, UAE
16. Consent
By accessing or using the Nexfix website, placing an order, submitting an enquiry, or interacting with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.